Rideshare companies like Uber have made great strides in recent years to make their insurance policies and procedures more straightforward than when the company was new, but there are still multiple complexities that could complicate an injury claim and potentially leave a victim without the money they need to fully recover. 3-4 insurers are often involved in any rideshare accident claim.
You may need to consult with an Anaheim car accident attorney about your claim depending on the specifics of the accident, the parties involved, and the response from the insurer when you file a claim. The good news is that, as a ride share passenger, the odds are very high that someone else’s insurance company will cover your damages since you were not an at-fault party in the crash. Since you were actively riding as a passenger, it means the app was on and Uber or Lyft will provide insurance coverage for your damages.
The only time you might encounter issues or complexities with your insurance claim is if the ride share company tries to deny your claim for some reason, offer you less than your damages are worth, or if you have the ability to file a claim against more than one party.
When you are injured in an accident in an Uber or Lyft vehicle, some common complications may arise when you go to file an injury claim. Since these companies (mainly Uber and Lyft) do not consider their drivers to be employees, but independent contractors, they often use this designation to claim that they are not responsible for the reckless or negligent actions of the driver. The insurance companies often use this “contractor” designation to deny responsibility for your injury and refuse to pay your claim.
Also, when you utilize a ridesharing service, you are not hiring a professional driver with specialized training, you are usually getting in a car with an average person who may have just started to pick up some extra money. Since drivers are independently contracted, they can choose where to work and during what hours. To find a passenger, all they have to do is turn on the Uber driver app and log in. This makes their vehicles show up to customers who are looking for a nearby ride. Once a driver accepts a ride, the customer will see information regarding the driver and their vehicle as well as a real-time GPS ping showing the exact location of the car.
The boom in ride-hailing and similar services certainly represents a wave of change in the way that people and goods move through our cities. In many ways these rideshare services like Uber, Lyft, Alto, and others can make roads safer. Deterring drunk drivers, cutting back on heavy congestion and traffic, and efficiently using our road and vehicle resources are all benefits that users gain. But in some ways, these providers make things more dangerous.
Common causes of accidents in ridesharing or delivery drives have much in common with any automobile accident. However, the elevated usage of technology during the drives does escalate this risk of accident. Drivers need to stay available on the phone monitoring their current ride and arranging their next pickups. Additionally, drivers are frequently dependent on GPS directions to guide their exact route and location details, further dividing their attention away from the road. Additionally, drivers are not trained by Uber and Lyft, and many work long, irregular hours, all factors that contribute to greater likelihood of accident.
Some examples of cause for accident include:
Speeding – Especially unsafe on unfamiliar roads to drivers or in heavy pedestrian traffic areas
Driver Negligence – Paying attention to their phone instead of the road
Driver Error – Failure to stay in lane, maintain control of vehicle, or communicate to other drivers
Inebriated Driving – Avoiding drunk, drowsy or distracted drivers
Nighttime Visibility – Busy venues and bright lights paired with the challenges of night driving
Vehicle Malfunction – Faulty parts, failure to maintain
Road Environment – Weather Conditions, roadway debris
Road Congestion – High traffic and chaotic areas where there is most incentive for ride-hailing
Even if there are slight differences in the main causes of these accidents, the results are very much like any disastrous motor vehicle crash, resulting in possible rollovers, rear-end crashes, head-on collisions, T-bones, sideswipes and single or multi-vehicle crashes. Any of these outcomes can result in tragic injury or even death.
Unfortunately, it is oftentimes tougher to determine liability in ridesharing accidents. Uber and Lyft drivers are considered independent contractors, which is great for people who want to act as their own boss, but not great for those who are injured in these types of accidents. The breakdown of Uber and Lyft’s liability coverage is as follows:
Auto accidents are complicated. Smartphone apps now add a whole new layer into the mix. When an Uber or Lyft driver’s app is activated from his/her smartphone, one million dollars of insurance coverage should be available to compensate for damages and injuries. However, when that same driver’s app is not activated, he/she may be considered a regular, non-commercial driver.
Unless the driver’s insurance company has been informed in advance (and an updated policy is in place), most auto policies exclude coverage when the insured vehicle is used for a commercial venture – like driving for a rideshare company.
Uber’s insurance coverage changes depending on whether the Uber driver has a passenger in the car or is in-between customers. If an Uber driver causes an accident while there is a passenger in the car or while on the way to pick up a customer, Uber’s insurance policy will cover:
However, if the accident happens while the Uber driver has the app open and is waiting to match with a rider, the insurance policy coverage changes. In this case, Uber’s insurance policy will cover:
This coverage only applies if the driver’s own insurance is insufficient to cover all of your damages.
Lyft’s insurance coverage is almost the same as Uber’s coverage. If there is a customer in the car or if the driver is on the way to pick up a customer, Lyft’s insurance covers:
When the Lyft driver is between customers, that insurance coverage changes. If the driver is on duty but does not have a request for a pick up, Lyft’s insurance covers:
Whether you are a Lyft passenger or driver, you can take certain steps to protect your ability to collect compensation after a car accident. These steps do not differ much from any other auto accident:
After a ride share accident, it is essential to make sure the event is documented. For serious injuries especially, call 911 and immediately request emergency assistance to the scene. Document information about the drivers, vehicles, passengers, witnesses, and any others involved to the greatest extent you can, or in cooperation with Police direction. This information after all motor vehicle accidents is essential to ensuring justice is served and victims receive just compensation for their losses.
It is also good idea to be represented by an accident attorney after any car accident. If you or a loved one has suffered injury in an Uber or Lyft accident and have questions about seeking legal action, call us now at 1-877-241-9554 to learn more about your options. A free consultation is just a phone call away.
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